Purkyňka Business Park: Smart Reception for a Business Park
Purkynka Business Park in Brno runs three office buildings on a single AI reception, where the avatar Rona checks visitors in around the clock and controls access to the lifts.
What we deployed
The Challenge
Purkyňka Business Park in Brno is three office buildings on Purkyňova street, owned and managed by PFM Group and Nemovitosti Fiala. A constant flow of visitors needs to reach the right tenant quickly, but reception was only available during office hours and only in the main building.
The operation depended on reception staff, so absences, turnover and language barriers all reduced service quality, and some buildings had no space for a proper reception desk at all.
The Solution
aReception.ai rolled the digital receptionist out in two phases. First, buildings 97A and 97B got an aReception terminal mounted on the wall between the public and private areas, with no major construction. After about ten months of smooth operation, building 99 followed with a fully automated reception.
The avatar, Rona, handles self-service check-in around the clock: she confirms security details, routes visitors to the right tenant, issues QR and NFC passes that control entry and the lifts, answers questions in several languages and can be updated remotely. Queues and running costs drop while the buildings keep a professional first impression.
With the AI receptionist Rona we completely modernised how we handle visitors at Purkynka Business Park. We particularly value the flexibility and scalability of the system and how smoothly it fits into our day to day operations. The support team was proactive, fast and highly professional throughout the whole rollout.
The Results
Across the Purkyňka complex visitor handling now runs as one round-the-clock digital flow instead of a staffed desk tied to office hours. Visitors check themselves in, reach the right company without waiting, and access to space and lifts stays controlled by QR and NFC passes.
For the management company the win is scalability and control: the same reception works across all three buildings, it was deployed without rebuilding the lobbies, and the team can adjust it remotely as tenants change.
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