How Stora Enso Ždírec digitised truck entry to a busy sawmill
Stora Enso Wood Products Ždírec is a sawmill where dozens of trucks arrive every day to load timber, and the gate has to keep them all moving safely.
What we deployed
The Challenge
Stora Enso Wood Products Ždírec runs a sawmill where dozens of trucks arrive every day to collect finished timber products. The company uses an external parking area for the trucks, where a member of staff logged every driver by hand into a shared spreadsheet every day from 6 am to 6 pm, and a pager system was used to call the driver into the Stora Enso premises.
Many of the drivers are foreign and do not speak Czech, so passing on clear instructions was slow and error prone. The whole queue lived in a single Excel file and the gate booth was constantly busy. There was no easy way to tell how many trucks were waiting or how long the handling really took.
The Solution
aReception.ai installed a weatherproof outdoor kiosk with a Zebra ET401 tablet right on the external parking area. A driver arrives, picks one of four languages and registers in a moment: loading code, licence plate and mobile number. No paper, no spreadsheet, no language barrier. The driver also reviews the safety instructions on the kiosk.
From that moment the driver is guided by SMS in their own language. They receive a map of how to reach the site, and as soon as a loading spot frees up they get a message that they can set off, with the address and a map link they can open on their phone. An emergency number is always on hand.
The gate operator runs the whole queue from the aReception portal: who has registered, who is on the way, who is on site and who is done. The system tracks each truck through these states, automatically measures waiting and handling times, and replaces the old shared spreadsheet completely.
Drivers now register themselves at the gate in their own language and we guide them into the site by SMS, so the queue finally moves on its own. We always know which trucks are on site, and the old spreadsheet is gone for good. On top of that, we are sure every driver received the safety instructions before entering our premises.
The Results
Truck handling at Ždírec now runs as a clear digital flow instead of a manual booth. Drivers register themselves in their own language, are dispatched into the site by SMS, and hundreds of messages a month keep the yard moving without anyone shouting across a parking lot. Since the system went live in May 2026 the gate handles around 40 trucks on a typical day and up to 60 on the busiest, with roughly four in five drivers self-registering at the kiosk in Czech, Polish, German or English.
The shared spreadsheet is gone, the queue is visible in real time, and every arrival has a clean record. For the safety team the biggest gain is control: the site always knows which trucks and drivers are inside, waiting times are measured rather than guessed, and the gate is ready for an audit at any moment.
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