Industries · Government

Wayfinding and reception for town halls. Visitors say what they need.

The kiosk at the entrance shows them the department, floor and office number, and scanning a QR code puts the route on their phone. Reception and the filing office handle the questions the kiosk can't.

Book a 15‑minute demo

Town hall corridor with wood paneling and a row of office doors

What gets in the way

Where citizens get lost at the town hall today

Signs speak the council's language

A citizen comes for a new ID card or to pay the waste fee. The signs list department names and they don't know where to go.

Reception staff answer the same question all day

Day in, day out, reception staff answer "where do I go". That leaves less time for the harder questions.

People who don't speak the language

Foreign residents come to the town hall too, and getting through to them takes time.

How it works

How the kiosk sends citizens to the right place

01
They say what they need
At the kiosk the citizen says or picks what they came to sort out, such as an ID card or a registry office appointment.
At the entrance
02
Department, floor and office
The kiosk shows them which department to go to, which floor and which office. Scanning a QR code puts the route on their phone.
At the entrance
03
Booking an appointment
When the day's slots are taken, the kiosk sends them a link to book an appointment online, or emails them a form.
When slots are taken

Connections and operation

What else the kiosk handles at the town hall

50+ languages

The kiosk interface comes in 50+ languages, so foreign residents find their way too.

Queue management system

We connect via API to the queue management system your town hall already uses.

Reception stays

Reception and the filing office get fewer "where do I go" questions. The kiosk doesn't replace your staff.

Trial

Try the kiosk for 30 days at your town hall

A paid 30‑day trial for €499, with no hardware payment and no long contract. If it doesn't help, we take the kiosk away.

We set up the wayfinding with you, based on the situations people most often come to the town hall for.

Book a 15‑minute demo

aReception kiosk by the reception desk of the Brno Regional Chamber of Commerce

Frequently asked

Frequently asked by town halls

Do we need new floor plans?

No. We set up the wayfinding with you, based on where each department sits.

How will people find the kiosk?

The kiosk stands at the main entrance, which everyone passes. At first reception points people to it until they get used to it.

Do you connect to our queue management system?

Yes. We connect via API to the queue management system your town hall uses.

What if a citizen doesn't speak the local language?

The kiosk interface comes in 50+ languages, including English, German and Ukrainian.

How much does it cost?

Software for one kiosk starts at €199 a month on the Basic plan, billed annually; the kiosk is paid for separately. You can start with a paid 30‑day trial. See all plans on the pricing page.

See wayfinding at your town hall

In 15 minutes, we'll show you how the kiosk sends citizens to the right department, how the appointment booking link works and the queue system connection.