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Case study · suitcase manufacturingRIMOWA

Self‑service kiosk at RIMOWA CZ spol. s r.o.: Combining tradition and innovation

RIMOWA CZ spol. s r.o., part of the prestigious LVMH group, has been running our self‑service kiosk since August 2024, bringing a modern solution for communicating with visitors. The kiosk communicates in both Czech and English, ensuring easy access for all visitors and business partners.

The RIMOWA building entrance in Pelhřimov with the aReception kiosk by the doors
Company
RIMOWA CZ spol. s r.o., LVMH group
Location
Pelhřimov, Czechia
In operation since
08/2024
Languages
Czech, English

Kiosk features and outdoor design

The terminal, placed in a newly designed outdoor kiosk in front of the company's building in Pelhřimov, is built to withstand rain, dust, direct sunlight, and various weather conditions. Our main priority is to ensure smooth operation regardless of the weather.

The terminal connects visitors with the responsible person and, using tone dialing, allows them to open the main entrance doors and access the building.

The RIMOWA building entrance in Pelhřimov with the aReception kiosk by the doors

Improved efficiency and courier handling

One of the main goals of the terminal is also to handle courier services and provide basic information about the company. This allows visitors and couriers to get the information and access they need without delays, increasing efficiency and reducing the load on human reception staff.

The RIMOWA building entrance in Pelhřimov with the aReception kiosk by the doors

RIMOWA’s tradition and quality

RIMOWA, founded in 1898, is renowned for its luxurious aluminum and polycarbonate suitcases. From the beginning, RIMOWA has focused on quality and innovation, which is why it was acquired by the prestigious LVMH group in 2017. The Pelhřimov facility plays a key role in the global suitcase production, confirming its important position within the group. RIMOWA.

The RIMOWA building entrance in Pelhřimov with the aReception kiosk by the doors
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The RIMOWA building entrance in Pelhřimov with the aReception kiosk by the doors

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Filip MančákTomáš OndráčekLuboš UrbančokFilip, Tomáš or Luboš will replySales and deployment at aReception · we reply within one business day