A citizen says “my child was just born”.
The assistant guides them to the right office, sends the form by e-mail and points them to the right clerk. In 4 languages, 24/7.
Pilot in one building · evaluation after 30 days
An LCD panel with a building map costs hundreds of thousands. It sits in the lobby, the citizen looks at it for 5 seconds, and still walks to the reception desk to ask.
Real-world cases, drawn from live deployments.
“I need a land registry extract.” Assistant replies: “Land registry is in building B, 3rd floor, door 312. I'll show you the way.” Indoor navigation kicks in.
Citizens don't need to know the right office. They say: “my child was born” or “I'm moving house”. Assistant resolves the agenda from the natural-language question.
“Do you have the form?” “No.”
Assistant e-mails it, citizen fills it on the spot. No queue at the printer.
Coming for a scheduled environmental consultation.
Assistant notifies the clerk you've arrived – they come down or send a colleague.
Assistant redirects them to the online booking system, where they pick a slot during office hours. No wasted trip.
Larger cities and border regions deal with foreign visitors daily.
Assistant switches language, full functionality. 50+ languages on demand.
Your receptionists stay in place. The assistant handles 80% of repeat questions like “where do I get an extract” and “do you have form 550”. The repetitive 50× a day calls now stop draining the team.
Receptionists stay, but the terminal handles the first contact. Citizen self-selects, assistant directs them.
Team communication is critical. Before installation, we help you brief the staff – no surprises, no “as of Monday we have a robot”.
Hardware, install, training, operations – all on us. After 30 days you have data and either we keep going or we disconnect with no penalties.
From the first call to a working terminal in your lobby typically in 4 weeks.
30 minutes online. We map what your office handles most often, how many buildings, how reception works today.
Terminal goes into the lobby. We map the floor plan for indoor navigation.
We collect data on what citizens actually ask. After a month, joint review.
References from public sector and corporate, large buildings.
Reference at the regional administration level. Assistant handles hundreds of officials and dozens of departments.
Avatar handles navigation in the hospital. Large building, many departments – directly transferable to a ministry or large city hall.
Lobby of a large office building. Better visitor orientation and higher satisfaction.
Almost anyone can build a chatbot.
A physical, interactive terminal that actually helps – that’s rare. That’s where we’re different.
Industrial-grade hardware (Zebra) with EU support. Not a cheap tablet.
We map your space, plot the floor plan and place QR anchors.
Large cities, border regions, tourists. Assistant switches language as needed.
We free their hands from repetitive questions.
One building, 5 use cases. HW, install, training, operations. After 30 days: data on the table, decision.
And with your existing booking systems.
Questions we hear in the first 30 minutes of every conversation.
Yes. The chatbot is on the website, the assistant is physically in the lobby – different context, different user. We integrate with your queueing, document management and booking systems. We extend what you already have.
We start with the head of IT (specs and access). We loop in the secretary general / chief of staff, who owns office operations. The mayor or director approves budget and gets the data after 30 days.
A digital info board is a dumb LCD with a website on it. Citizen looks and still walks to reception. The assistant understands the problem, routes to the right person, sends the form by e-mail – in 4 languages automatically. Difference between a sign and Google Maps.
