<\/p>","protected":false},"excerpt":{"rendered":"
M\u011bstsk\u00e1 knihovna v Praze um\u00edstila digit\u00e1ln\u00ed knihovnici Kl\u00e1ru na dotykov\u00fd kiosek, kter\u00fd registruje n\u00e1v\u0161t\u011bvn\u00edky, odpov\u00edd\u00e1 na dotazy a propojuje je se spr\u00e1vnou pobo\u010dkou, nep\u0159etr\u017eit\u011b.<\/p>","protected":false},"featured_media":19212,"template":"","meta":{"_arec_cs_display_name":"M\u011bstsk\u00e1 knihovna v Praze","_arec_cs_city":"Prague, Czechia","_arec_cs_year_founded":0,"_arec_cs_company_size":"","_arec_cs_website_url":"","_arec_cs_avatar_name":"","_arec_cs_avatar_gender":"","_arec_cs_languages":"cs, en, de","_arec_cs_deployment_date":"2024-08-01","_arec_cs_hardware":"Multiple","_arec_cs_kpi_1_number":"24\/7","_arec_cs_kpi_1_label":"information and registration","_arec_cs_kpi_2_number":"50+","_arec_cs_kpi_2_label":"languages supported","_arec_cs_kpi_3_number":"0","_arec_cs_kpi_3_label":"queue to register","_arec_cs_challenge":"
Mestska knihovna v Praze (Prague City Library) runs a busy network of branches where readers arrive all day to register, find their way and reach the right desk. Repetitive questions and registrations tied up librarians, and outside staffed hours visitors had no easy way to get information or sign up.<\/p>
The library wanted to make its services more accessible and efficient without adding staff: a way to register visitors, answer the recurring questions and connect people to the right branch, available at any time and in any language.<\/p>","_arec_cs_solution_text":"
aReception.ai placed a digital librarian, Klara, on a touch kiosk in the library. Klara registers visitors, answers questions and connects them to a specific branch by voice or touch, so readers get going in seconds instead of waiting in line.<\/p>
Available around the clock and in many languages, Klara takes the routine registrations and information requests off the librarians and keeps the service open even when the desk is not. The team can focus on the work that needs a human.<\/p>","_arec_cs_results":"
Visitors now register and find information themselves at the kiosk, the recurring questions are handled automatically, and the library keeps its services accessible at any hour, including a self-service point where books are available non-stop.<\/p>
For the library the assistant is a way to modernise access without growing the team: librarians spend less time on routine requests, international readers are served in their own language, and the branches share one consistent digital front door.<\/p>","_arec_cs_quote_text":"","_arec_cs_quote_name":"","_arec_cs_quote_role":"","_arec_cs_quote_photo_id":0,"_arec_cs_url_slug":"mestska-knihovna-praha","_arec_cs_featured":false,"_arec_cs_display_order":60,"_arec_cs_in_directory":true,"_arec_cs_hero_image_id":12530,"_arec_cs_device":"Zebra kiosk \u00b7 Android","_arec_cs_gallery_ids":"12519,10684","_arec_cs_featured_icp":false,"_arec_cs_segment":"Library","_arec_cs_deployed":"AI receptionist on a touch kiosk\nVisitor registration\nConnect to library branches\nVisitor information 24\/7\nMultilingual support\nSupport for librarians","_arec_cs_pdf_url":"https:\/\/www.areception.ai\/wp-content\/uploads\/2026\/07\/aReception-pripadova-studie-mestska-knihovna-praha.pdf","_arec_cs_pdf_url_en":"https:\/\/www.areception.ai\/wp-content\/uploads\/2026\/07\/aReception-case-study-mestska-knihovna-praha.pdf","_arec_cs_fullstudy_url":"https:\/\/www.areception.ai\/cs\/digitalni-asistentka-mestska-knihovna-praha\/","_arec_cs_card_subtitle":"AI assistant Kl\u00e1ra for a city library: touchscreen reader check-in, registration and linking across branches","_arec_cs_video_url":"","_arec_cs_video_url_cs":"","_arec_cs_video_in_hero":false,"_arec_cs_quote_draft":false,"_arec_cs_legal_name":"M\u011bstsk\u00e1 knihovna v Praze"},"arec_cs_industry":[180],"arec_cs_country":[185],"class_list":["post-48767","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","arec_cs_industry-cultural","arec_cs_country-cz"],"yoast_head":"\n